Puffy Mattress Review

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Puffy Mattress Review

✔️Last updated: August 2021

✔️ Customer Rating: 4.6/5
✔️ Mattress Advisor Score: 9/10
✔️ Type: Memory Foam
✔️ Firmness: Medium-Firm
✔️ Free Shipping & Returns
✔️ 101-Night Sleep Trial
✔️ Lifetime Warranty

$300 off + Up to $455 Free Accessories

Summary Review: The Puffy mattress is a three-layer memory foam mattress that will make you feel like you’re sleeping on a cloud. It’s acclaimed for being a great mattress for side sleepers, for relieving pain and couples looking for a quiet mattress.

Who Is the Puffy Mattress Best for?

Puffy is best for: Puffy may not be best for:
  • Those who sleep on their sides
  • Memory foam shoppers
  • People with back and joint pain
  • Couples
  • Those who prefer the feel of a traditional innerspring mattress
  • Stomach sleepers

Puffy Mattress Review Highlights

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Puffy is one of the highest- rated memory foam mattresses we’ve ever tested in our lab. In this Puffy mattress review, you’ll learn what makes the Puffy so great, pros and cons, how it scored in our testing, and what actual customers have to say.

Best things about Puffy:

  • Puffy’s ClimateComfort™ foam layer is designed to provide the same comfort throughout different seasons. Its Cooling Cloud gel-infused foam also works for temperature regulation. 
  • The Puffy is made with a stain-resistant cover, making it easy to clean and keep clean.
  • Puffy’s company policies earned high scores in customer service, ease of set-up, along with trial period and return policy.

Video Review of the Puffy Mattress

Want to see how the Puffy performed in our testing in the Mattress Lab? Check out the video below to see an overview of our testing day for the Puffy mattress.

Our Personal Testing Scores

Below is a breakdown of our overall score for Puffy, which comes out as a 9/10. Learn in more detail about our methodology for what makes a great mattress.

Mattress Advisor Test Score (Out of 10)
Shipping 9
Trial Period 10
Return Policy 10
Warranty 10
Set-Up 9.5
Motion Transfer 9.25
Edge Support 8.75
Pressure Relief 8
Spine Alignment 8.75
Responsiveness 9
Cooling 8
Durability 8
Customer Service 9
Social Impact 7
⭐Total Score for the Puffy Mattress: 9/10⭐

Testing Highlights

✅ Pros

  • Puffy offers the most generous mattress warranty possible: a lifetime warranty. Your Puffy purchase is protected for the entirety of ownership. 
  • Motion Transfer: This memory foam bed has great motion isolation and scored a 9.25 out of 10 in our motion transfer test, meaning couples can move around without waking their sleep partner.
  • Edge Support: Thanks to Puffy’s firmness and the support foam layer, this mattress offers great edge support for a memory foam mattress.
  • Responsiveness: Memory foam mattresses are known more for sinkage and less for responsiveness, but we found Puffy adapts to your changing movements without feeling stuck

❌ Cons

  • You may notice that the Puffy mattress has a slight off-gassing smell when you unbox it. This is normal with memory foam and should go away in a few hours.
  • Some customers found the Puffy mattress sags from the soft and cradling comfort layer. A firmer foam mattress like the Casper Original mattress may not sag under a sleeper’s weight, because it is built with denser foams.
  • If it is difficult to contact a representative from Puffy through email, we recommend calling customer service directly.

Behind the Scenes

In our motion transfer test, we placed a glass of wine on one side of the bed, and had one of our testers move around on the other side. As you can see, Puffy has great motion isolation—the wine barely moves inside the glass.

For our edge support test, we sat on the edge of the bed to tie our shoes. Notice how the Puffy slightly dips under the weight of our tester, but still supports her enough so she doesn’t feel as if she’s falling off of the bed. This feature is great for those with mobility issues or people who sleep on the edge of the bed.

A Deeper Dive into Puffy’s Feel

Puffy’s Firmness

The Puffy mattress falls at about a 7 out of 10 on the firmness scale. As a slightly firmer than average mattress, it does not have the sinking sand feeling of a TempurPedic but won’t lift the sleeper up like an innerspring mattress with coils.

Do Your Sleeping Position and Puffy Match?

The Puffy mattress can work for most sleeping positions, ideally those who need the cradling contour of a pressure relief layer. 

  • Best mattress for side sleepers: The all-foam Puffy will work well for average weight side sleepers under 230 lbs. 
  • Not the best mattress for stomach sleepers: The cradling of the Puffy is great for pressure relief but not so much for stomach sleepers who need to be lifted on top of the mattress. 
  • Good mattress for back sleepers: Back sleepers will sink into the foam layers enough for pressure relief around their hips, and their spines will align. 
  • Mattress for all sleeping positions: Puffy’s responsiveness makes it easy to change positions, with pressure relief in each one. For those sleepers who don’t spend much time on their stomach, we think the Puffy provides a quality, balanced feel. 

Does Puffy Keep You Hot or Cold?

While memory foam mattresses have a reputation for sleeping hot, the Puffy mattress is made with a top layer of gel memory foam that promotes airflow and keeps body heat at bay. However, it will not be as cooling as a latex mattress or innerspring bed. If you’re a hot sleeper, you can compare the Puffy mattress to our top picks for the best cooling mattress.

Body Type Support

The Puffy mattress can hold up to 350 lbs per sleeper on a queen size, meaning it can hold 700 lbs. in total. This is enough to support most types of sleepers. However, we found some heavyweight sleepers do not receive the supportive pressure relief they may need. Especially heavier stomach sleepers, we recommend an innerspring mattress with coils, which will help to lift the sleeper’s hips up and balance the body weight. 

Foundation Compatibility

Puffy is designed to work with any frame, foundation, or box spring. The sturdier the foundation, the better it will support your mattress.

Puffy Mattress Materials

The Puffy mattress is made of three proprietary memory foam layers and is wrapped in a stain-resistant mattress cover:

inside puffy
  1. 2″ Cooling Cloud Gel-Infused Memory Foam: This top layer of cooling gel foam is designed to disperse heat away from your body and promote airflow for a cooler surface than some other memory foam mattresses.
  2. 2″ ClimateComfort™ Memory Foam: This memory foam layer was recently added.. Unlike most foams that expand and contract depending on the temperature, this foam doesn’t. When it’s hot, foam tends to expand. When it’s cold, it can contract. This variability in the foam can impact its pressure-relieving abilities; however, the ClimateComfort™ layer by Puffy is resistant to these changes in temperature, providing the same comfort all year long.
  3. 6″ Firm Core Support Base Layer: The polyfoam support layer of the Puffy mattress provides structure and durability to the entire bed.

Puffy Mattress Sizes, Dimensions, and Pricing

Twin 39” x 75” x10” 29 lbs. $899
Twin XL 39” x 80” x 10” 30 lbs. $929
Full 54” x 75” x 10” 40 lbs. $1,099
Queen 60” x 80” x 10” 48 lbs. $1,249
King 76” x 80” x 10” 61 lbs. $1,449
Cal King 72” x 84” x 10” 61 lbs. $1,449

*Prices listed are standard without sales or Mattress Advisor exclusive discounts. Check price using the button below for the best deals and Puffy mattress coupons.

Ease of Setup

It took us exactly one minute and 16 seconds (1:16) to unbox the Puffy mattress. This mattress was very light and easy to maneuver. As soon as we opened the packaging, the Puffy took its full shape immediately. It had a mild scent once opened, but this went away within an hour.

For our set-up test, the Puffy received an awesome score of 9.5 out of 10. See the video below to check out the unboxing process for the Puffy.

What to Know Before You Buy

Purchase Experience

Policy Details
Delivery Compressed and rolled in a box; delivered in 2-5 business days
Trial Period 101 nights
Warranty Lifetime warranty for as long as you own the mattress
Return Policy Free returns
Financing Available through Klarna

Puffy’s Shipping and Delivery Journey

The Puffy mattress ships free through FedEx and should arrive at your doorstep within 2-5 business days. Puffy does not offer white glove delivery service or mattress removal.

How Does the Sleep Trial Work?

After you receive your Puffy mattress, you have 101 nights to decide if you want to keep it or return it. This is the standard time frame for most bed-in-a-box and online mattresses. Should you wish to return your mattress, you can do so for a full refund within 101 nights.

Mattress Warranty Break Down

When you purchase a Puffy mattress you are set up with a lifetime warranty for as long as you own the mattress. This warranty covers indentations deeper than 1.5 inches and manufacturer errors.

Read More: Puffy Mattress Warranty

How to Contact Customer Service

You can get in touch with Puffy’s customer service team by calling 1-800-430-8380, emailing their support team, at support@puffy.com, or by live chatting with a representative on their website.

What Is the Return Policy?

To get a full refund, do it within the 101-night trial. Email Puffy’s support team with your order number, and they will get you started. Puffy will have a representative come pick up your mattress and donate it to a local charity.

Is the Puffy Mattress for You?

After our thorough testing and research, we’ve found the Puffy to work best for side sleepers, co-sleepers, and seniors who have aches and pains. You have tons of time to sleep on this bed and make a final decision, and when you do, you’ve got a lifetime warranty ahead of you.

You might not want to choose the Puffy mattress if you sleep hot or are prone to night sweats.. While the Puffy is slighter firmer than average, it features the soft foam layers designed for pressure relief. If you really want to sink into your mattress but stay cool, we think you’re better suited for the GhostBed Luxe. This bed is known to be cooling and falls right in the middle of the firmness scale.

Compare Puffy to Other Beds

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Compare Puffy to Other Mattresses

Interested to see how Puffy compares to other mattresses?
Click here to check out our comparison tool.

Other Products Sold by Puffy

Puffy Lux Mattress

puffy lux e1585244915632

Puffy Pillow

puffy pillow premium foam pillow 02

Mattress Protector

puffy mattress protector 01

Mattress Pad

puffy mattress pad main 2

Puffy Royal Mattress

puffy royal dreamy 1

Mattress Foundation

puffy bed base mattress frame 1.4

Adjustable Base

puffy adjustable bed frame 01 2

Puffy Mattress FAQs


Are Puffy Mattresses made in the USA?


Yes! Puffy is 100% made in the United States, from beginning to end.


Will the Puffy mattress have a break-in period?


It may take some time for your body to adjust to a new mattress feel. In fact, it can take up to 30 days to fully break in your new mattress. But you’ll have plenty of time for this within your 101-night trial period.


Can I finance my Puffy mattress?


You sure can! Puffy has partnered with Klarna to offer no-interest payments if your mattress is paid off within 12 months and APR options if paid longer than 12 months. You can receive an instant approval decision at checkout.


Is the Puffy mattress eco-friendly?


All the foams in the Puffy mattresses are CertiPUR-US® certified, meaning they meet some of the most rigorous standards for emissions, content, performance, and durability.


Can I clean my Puffy mattress?


The cover on the Puffy mattress can actually be unzipped and put in the wash.

By clicking on the product links in this article, Mattress Advisor may receive a commission fee at no cost to you, the reader. Read full disclosure statement.

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